Terms & Conditions
Last updated: November 15, 2024
Welcome to Tutorship Place. These Terms & Conditions ("Terms") govern your use of our online tutoring services, website, and educational platform. By accessing or using Tutorship Place, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not access or use our website or services.
1. Acceptance of Terms
By accessing and using Tutorship Place, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must not use our services.
These Terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
2. Description of Services
Tutorship Place provides online educational services including:
- Online tutoring sessions with qualified educators
- Academic subject instruction and homework help
- Exam preparation and test-taking strategies
- Educational resources and learning materials
- Progress tracking and academic assessment
- Communication tools for student-tutor interaction
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
3. User Accounts and Registration
Account Creation
To access certain features of our services, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
Age Requirements
Users under 18 years of age must have parental consent to create an account and use our services. Parents or guardians are responsible for monitoring their children's use of our platform.
Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities. You may also terminate your account at any time by contacting us.
4. User Responsibilities and Conduct
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the service for any illegal or unauthorized purpose
- Transmit harmful, offensive, or inappropriate content
- Impersonate any person or entity
- Interfere with or disrupt the service or servers
- Attempt to gain unauthorized access to our systems
- Use automated tools to access the service
- Violate any applicable laws or regulations
Communication Standards
When communicating with tutors or other users, you must:
- Be respectful and professional at all times
- Refrain from harassment, bullying, or discrimination
- Not share personal information beyond what is necessary
- Follow all academic integrity guidelines
5. Tutor Services and Standards
Tutor Qualifications
All tutors on our platform undergo a screening process including:
- Verification of educational credentials
- Background checks and references
- Teaching experience assessment
- Platform training and orientation
Service Quality
Our tutors are committed to providing:
- Professional and punctual service
- Accurate and up-to-date academic information
- Personalized instruction based on student needs
- Constructive feedback and progress tracking
Scheduling and Cancellations
Users must provide reasonable notice for session cancellations. Specific cancellation policies may vary by tutor and service type.
6. Payment and Fees
Service Fees
Our tutoring services are subject to fees as published on our website. Fees may vary based on:
- Subject matter and tutor qualifications
- Session duration and frequency
- Service type (group vs. individual sessions)
- Specialized programs or materials
Payment Methods
We accept various payment methods as listed on our website. All payments are processed through secure third-party payment processors.
Refund Policy
Refunds may be available under certain conditions, such as:
- Technical issues preventing service delivery
- Tutor cancellation with insufficient notice
- Service not meeting advertised standards
Refund requests must be submitted within a reasonable timeframe and are subject to review.
7. Intellectual Property
Platform Content
All content on the Tutorship Place platform, including but not limited to text, graphics, logos, images, and software, is owned by or licensed to Tutorship Place and is protected by copyright, trademark, and other intellectual property laws.
User-Generated Content
Users retain ownership of content they create, but grant Tutorship Place a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purpose of providing and improving our services.
Educational Materials
Educational materials provided during tutoring sessions are for personal use only and may not be reproduced, distributed, or sold without permission.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
9. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties of non-infringement
- Warranties regarding the accuracy or reliability of information
- Warranties regarding the quality or effectiveness of tutoring services
We do not guarantee specific academic results or improvements in grades.
10. Limitation of Liability
To the maximum extent permitted by law, Tutorship Place shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Our total liability for any claims related to our services shall not exceed the amount you paid for the services giving rise to the claim.
Some jurisdictions do not allow the limitation of liability, so these limitations may not apply to you.
11. Indemnification
You agree to indemnify and hold Tutorship Place harmless from any claims, damages, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of third parties
- Your violation of applicable laws or regulations
12. Termination
Termination by User
You may terminate your account and stop using our services at any time by contacting us or following the account deletion process on our website.
Termination by Tutorship Place
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach the Terms.
Effect of Termination
Upon termination, your right to use the services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive.
13. Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tutorship Place operates, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through:
- Good faith negotiation between the parties
- Mediation if negotiation fails
- Binding arbitration as a last resort
Class Action Waiver
You agree to resolve any disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.
14. Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will:
- Post the updated Terms on our website
- Update the "Last updated" date
- Notify users of significant changes via email
- Require acceptance of new terms for continued service use
Your continued use of our services after any changes constitutes acceptance of the new Terms.
15. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tutorship Place regarding the use of our services.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
16. Contact Information
If you have questions about these Terms & Conditions, please contact us:
Email: support@tutorshipplace.com
Website: https://tutorshipplace.com
We will respond to your inquiries in a timely manner and provide clarification on any aspects of these Terms as needed.